Terms & Conditions

Effective Date: 06 September 2026 These Terms & Conditions (“Terms”) govern your access to and use of the websites, landing pages, mobile applications, CRM, software, business tools, lead-generation tools, credit-report-related tools, and other digital services provided by Fivekcr Technologies Pvt. Ltd., operating under the brand name Paisapaid. By accessing our website, submitting an enquiry, registering for our services, making a payment, or using any Paisapaid service, you agree to be bound by these Terms. 1. Company Details Brand Name: Paisapaid Legal Name: Fivekcr Technologies Pvt. Ltd. Address: 18th Milestone, 1st Floor, Sector 15, Faridabad, Haryana – 121003, India Email: Support@paisapaid.com Phone / WhatsApp: +91 9910918290 Paisapaid is a brand operated by Fivekcr Technologies Pvt. Ltd. 2. Nature of Our Services Paisapaid provides technology and business infrastructure for individuals and businesses interested in operating a Loan & Financial Services Business under their own brand. Depending on the applicable package/service, this may include: Own Brand Website Own Brand Mobile Application Dedicated CRM Admin Panel Agent/Advisor Panel Loan Agent Management Lead Management Customer Management Application Tracking Approval & Disbursement Tracking Reports & Analytics Loan Lead Machine Credit Report Business Tools Financial Product/Lender ecosystem access B2B & B2C business infrastructure Self-Funding / Loan Management CRM KYC & Document Management Lifetime Support The exact services, features, configurations, integrations, and deliverables applicable to a customer will depend on the package purchased and the agreed scope of work. 3. Own Brand Business Model Paisapaid provides technology and infrastructure that may enable customers to operate their business under their own brand. The customer may use applicable: Domain Logo/branding Website Mobile application CRM Agent network Business tools subject to the applicable package, technical requirements, third-party services, and agreed configuration. Paisapaid does not guarantee that a customer will achieve any specific revenue, profit, number of leads, loan approvals, loan disbursements, commissions, or business growth. Business results depend on the customer's efforts, market conditions, customer demand, lender policies, product availability, and various other factors. 4. Loan & Financial Product Disclaimer Paisapaid may provide access to or facilitate technology for multiple financial products and lender/service-provider ecosystems. These may include: Personal Loans Business Loans Instant Loans KYC Loans Home Loans Loan Against Property Car Loans Credit Cards Insurance Bank Accounts Demat Accounts Taxation-related services Other financial products/services However, Paisapaid does not guarantee approval or disbursement of any financial product. Final decisions regarding: Eligibility Approval Loan amount Interest rate Tenure Credit limit Documentation Disbursement Commission/payout are determined by the respective lender, financial institution, service provider, or applicable partner according to its own policies and eligibility criteria. 5. Loan Lead Machine Where included in the applicable package, the Loan Lead Machine provides tools and infrastructure intended to assist with loan lead generation, lead management, and business development. Lead availability, quantity, quality, conversion, approval, and disbursement are not guaranteed. Lead generation may depend on: Customer demand Marketing activity Geography Product eligibility Campaign performance Market conditions Lender requirements Third-party platforms/services Paisapaid does not guarantee any specific number of leads or any particular conversion rate. 6. Credit Report Business Tools Where included, Paisapaid may provide tools and technology relating to credit-report/business services. Use of such tools must comply with applicable laws, regulations, permissions, consent requirements, and the terms applicable to the underlying service provider. Customers must not misuse customer information, credit information, reports, credentials, or APIs. Any unauthorized access, sharing, downloading, resale, or misuse may result in suspension or termination of access. 7. Customer Responsibilities The customer agrees to: Provide accurate information. Provide valid business and contact details. Provide required documents on time. Use the platform only for lawful purposes. Keep login credentials confidential. Follow applicable lender/service-provider policies. Obtain appropriate customer consent wherever required. Not misuse customer data. Not make false promises regarding loan approval or financial products. Not represent Paisapaid as a lender unless separately authorized. Not engage in fraudulent, deceptive, or illegal activities. The customer is responsible for the activities conducted through their own Brand, website, application, CRM, employees, agents, advisors, or representatives. 8. Loan Agents & Employees Customers may be provided functionality to add and manage Loan Agents/Advisors, subject to their applicable package and platform configuration. The customer is responsible for: Recruitment Training Supervision Conduct Compliance Payments/commissions to their agents Customer communication Activities performed by their agents Paisapaid is not responsible for independent acts, representations, misconduct, or contractual relationships between the customer and their agents. 9. Website, Mobile App & CRM Where applicable, Paisapaid may configure and provide digital infrastructure including websites, mobile applications, CRM systems, dashboards, and related tools. Certain features may depend on: Third-party APIs App-store policies Hosting providers Payment providers WhatsApp/SMS providers Lender systems Government/regulatory systems Other external services Changes, downtime, restrictions, or discontinuation by third-party providers may affect the availability of certain features. 10. Third-Party Services Paisapaid may integrate or connect with third-party services, lenders, financial institutions, payment providers, communication providers, APIs, or other technology providers. Paisapaid does not control the independent policies, pricing, availability, approval decisions, or service quality of third parties. Any third-party service may be subject to separate terms and policies. 11. Payments All payments for Paisapaid services must be made through the payment methods made available by the company. The applicable price payable by the customer will be the amount displayed or communicated at the time of purchase/checkout. Taxes, including applicable GST, may be charged in addition to the base service price where applicable. A payment confirmation does not automatically mean that every feature or third-party integration is immediately active. Service activation and onboarding may require verification, documentation, configuration, and other technical processes. 12. Digital Service Delivery Paisapaid provides primarily digital services. Depending on the purchased package, delivery/activation may take place through: Email WhatsApp Phone Login credentials Website access Mobile application CRM access Digital onboarding Configuration/setup No physical shipment is generally required for these services. 13. Cancellation & Refund Cancellation and refund requests will be governed by the applicable Cancellation & Refund Policy published by Paisapaid. Where a refund eligibility condition is applicable, the customer must satisfy all applicable requirements mentioned in the Refund Policy. Except where expressly provided under the applicable Refund Policy or required by applicable law, fees paid for digital services may be non-refundable once the service has been delivered, activated, configured, or made available. 14. Intellectual Property All Paisapaid software, technology, designs, graphics, documentation, systems, processes, trademarks, logos, content, source code, databases, and other intellectual property remain the property of Fivekcr Technologies Pvt. Ltd. or its respective licensors unless expressly agreed otherwise in writing. The customer receives the applicable right to use the provided services and technology according to the purchased package and these Terms. The customer may not: Copy the software Resell the underlying technology without authorization Reverse engineer the platform Extract source code Reproduce proprietary systems Circumvent technical restrictions Use Paisapaid intellectual property without authorization 15. Customer Branding Where Own Brand functionality is provided, the customer may use their approved branding elements according to the applicable service scope. The customer must ensure that any: Logo Brand name Content Advertisement Business information Legal information Financial claims provided by them is accurate and does not infringe the rights of any third party. 16. Prohibited Activities Customers must not use Paisapaid services for: Fraud Money laundering Identity theft Unauthorized financial activities Misrepresentation Fake loan approvals False financial promises Spam Phishing Unauthorized data collection Sale or misuse of personal information Illegal financial transactions Any activity prohibited by applicable law Paisapaid reserves the right to suspend or terminate access where misuse or unlawful activity is reasonably suspected. 17. Account Security Customers are responsible for maintaining the confidentiality of their: Username Password OTP API credentials Admin access Agent login credentials Other account information Any activity performed through the customer's account may be treated as activity authorized by the customer unless the customer promptly reports unauthorized access. 18. Service Availability Paisapaid will make reasonable efforts to maintain the availability and functionality of its services. However, temporary interruptions may occur because of: Maintenance Technical issues Internet failures Hosting problems Cybersecurity incidents Third-party service interruptions API failures Government/regulatory changes Force majeure events Paisapaid does not guarantee uninterrupted or error-free service at all times. 19. No Guaranteed Income Paisapaid does not guarantee: Monthly income Fixed commission Number of customers Number of agents Number of leads Loan approvals Loan disbursements Profit Return on investment Business success Any examples, testimonials, case studies, commissions, or business results shown on our website or marketing materials are illustrative or represent individual experiences and should not be treated as guaranteed results. 20. Limitation of Liability To the maximum extent permitted by applicable law, Paisapaid shall not be responsible for indirect, incidental, consequential, or business losses arising from: Loan rejection Lender decisions Customer default Loss of business Loss of expected commission Third-party service failures Incorrect information provided by the customer Unauthorized activities by the customer's agents Customer's misuse of the platform Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law. 21. Indemnification The customer agrees to indemnify and hold harmless Fivekcr Technologies Pvt. Ltd., Paisapaid, its employees, representatives, and service providers from claims, losses, damages, liabilities, or expenses arising from: Violation of these Terms Misuse of the platform Fraudulent activity Violation of applicable law Unauthorized use of customer data False representations made by the customer or its agents Infringement of third-party rights 22. Privacy Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, and process personal information. By using our services, you acknowledge and agree to the applicable Privacy Policy. 23. Changes to These Terms Paisapaid may update these Terms from time to time to reflect changes in: Services Technology Business practices Legal requirements Regulatory requirements Updated Terms will be published on the website with a revised effective date. Continued use of the services after an update may constitute acceptance of the revised Terms, subject to applicable law. 24. Governing Law & Jurisdiction These Terms shall be governed by the laws applicable in India. Subject to applicable law, disputes arising in connection with these Terms shall be subject to the jurisdiction of the appropriate courts in Faridabad, Haryana, India. 25. Contact Us For questions regarding these Terms & Conditions: Fivekcr Technologies Pvt. Ltd. Brand: Paisapaid 18th Milestone, 1st Floor, Sector 15, Faridabad, Haryana – 121003, India Email: Support@paisapaid.com Phone / WhatsApp: +91 9910918290 Support Hours: Monday–Saturday, 10:00 AM–7:00 PM