Privacy Policy

Effective Date: 06 September 2026 This Privacy Policy explains how Fivekcr Technologies Pvt. Ltd., operating under the brand name Paisapaid, collects, uses, stores, and protects information submitted by visitors, customers, business partners, agents, and users of our website, landing pages, mobile applications, CRM, and related digital services. By accessing our website or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy. 1. Company Details Brand Name: Paisapaid Legal Company Name: Fivekcr Technologies Pvt. Ltd. Address: 18th Milestone, 1st Floor, Sector 15, Faridabad, Haryana – 121003, India Email: Support@paisapaid.com Phone / WhatsApp: +91 9910918290 Paisapaid is a brand operated by Fivekcr Technologies Pvt. Ltd. 2. Information We Collect When you interact with our website, landing pages, forms, applications, or services, we may collect information including: Personal Information Full Name Mobile Number WhatsApp Number Email Address City / Location Business or professional information Information provided in enquiry or registration forms Business Information If you enquire about our Own Brand Loan Agency or related services, we may collect information such as: Current profession/business Loan/financial-services experience Existing agent network Business requirements Preferred products/services Information required to understand your business requirements Technical Information We may automatically collect certain technical information, including: IP address Browser type Device information Operating system Website pages visited Date and time of visits Referral/source information Cookies and similar technologies 3. How We Collect Information Information may be collected when you: Submit a lead form Contact us by phone Contact us through WhatsApp Request a callback Register for a webinar or event Request information about our services Purchase or subscribe to our digital services Use our website, application, CRM, or related services Communicate with our sales or support team 4. How We Use Your Information We may use the information collected for the following purposes: To respond to your enquiry To contact you regarding our products and services To provide requested information To schedule a callback or business consultation To understand your business requirements To provide onboarding and support To process service registrations and payments To provide access to our website, application, CRM, and related services To improve our products and services To send important service-related communications To send promotional or marketing communications where permitted To prevent fraud, misuse, or unauthorized activity To comply with applicable legal and regulatory requirements 5. Calls, WhatsApp & Communication Consent When you submit your phone number or WhatsApp number through our website or lead forms, you authorize Paisapaid and its authorized representatives to contact you regarding your enquiry, requested services, business opportunities, onboarding, support, and related information. Communication may take place through: Phone calls WhatsApp SMS Email Other digital communication channels You may request to stop promotional communications at any time, subject to necessary service-related communications. 6. Use of Information for Loan & Financial Services Paisapaid may provide technology, lead-generation, CRM, financial-product distribution, and business-support infrastructure. Information submitted by a customer may, where applicable and with appropriate consent, be used to facilitate communication with relevant lenders, financial institutions, service providers, or authorized business partners. Paisapaid does not guarantee loan approval, loan amount, interest rate, disbursement, credit-card approval, or any other financial product outcome. Final approval and terms are determined by the respective lender, financial institution, or service provider based on its own eligibility criteria, policies, verification, and documentation. 7. Sharing of Information We may share information where reasonably necessary with: Our employees and authorized representatives Technology and service providers CRM and communication service providers Payment service providers Relevant lenders or financial institutions Authorized business partners Professional advisors Government or regulatory authorities where legally required We do not intend to sell your personal information as a standalone product. Information may be shared only for legitimate business, service, operational, legal, or compliance purposes. 8. Third-Party Services Our website, applications, or services may use third-party services for functions such as: Payment processing Website analytics Communication WhatsApp messaging Cloud hosting CRM Lead management Customer support Advertising and marketing These third parties may process information according to their own privacy policies and applicable contractual or legal requirements. 9. Cookies & Tracking Technologies Our website may use cookies, pixels, analytics tools, and similar technologies to: Improve website functionality Understand visitor behaviour Measure advertising performance Remember user preferences Improve marketing campaigns Analyze website traffic You may control or disable cookies through your browser settings. Certain website functionality may be affected if cookies are disabled. 10. Facebook / Meta Lead Forms & Advertising If you submit your information through a Facebook or Instagram advertisement, Meta may provide the information submitted by you to Paisapaid in accordance with the applicable permissions and policies. We may use this information to: Contact you regarding your enquiry Provide information about our services Schedule a callback Qualify your requirements Provide business-related assistance Your information may also be processed according to the terms and privacy policies applicable to the respective advertising platform. 11. Data Security We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet. 12. Data Retention We may retain personal information for as long as reasonably necessary to: Fulfil the purpose for which it was collected Provide services and support Maintain business and transaction records Resolve disputes Comply with legal, tax, accounting, or regulatory obligations Prevent fraud or misuse When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements. 13. Your Rights Subject to applicable law, you may have rights regarding your personal information, including requesting: Access to your personal information Correction of inaccurate information Deletion of information where legally applicable Withdrawal of certain consents Restriction or objection to certain processing Information regarding how your data is being used To make a privacy-related request, contact us using the details provided below. 14. Children's Privacy Our services are intended for adults and business users. We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken. 15. Third-Party Websites Our website may contain links to third-party websites, lenders, financial institutions, payment providers, or other services. Paisapaid is not responsible for the privacy practices, security, content, or policies of third-party websites. Users are advised to review the privacy policy of any third-party website before submitting personal information. 16. Marketing Communications If you provide your contact details through our website, advertisements, forms, or other channels, we may contact you regarding Paisapaid products, services, offers, webinars, updates, and related business opportunities, subject to applicable law and your preferences. You may opt out of promotional communications by contacting us or using an available unsubscribe/opt-out mechanism. 17. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any updated version will be published on this page with a revised Effective Date. We encourage users to periodically review this Privacy Policy. 18. Contact Us For any questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact: Fivekcr Technologies Pvt. Ltd. Brand: Paisapaid Address: 18th Milestone, 1st Floor, Sector 15, Faridabad, Haryana – 121003, India Email: Support@paisapaid.com Phone / WhatsApp: +91 9910918290 Support Hours: Monday–Saturday, 10:00 AM–7:00 PM